Letter from the CEO

We believe that learning is the source of human progress.

Coursera was founded to provide universal access to world-class learning so that anyone, anywhere, has the power to transform their life through learning. Our business is deeply rooted in this mission. It is what inspires our team members, attracts our partners, and enables our customers to make high-quality education a growing reality for millions of learners around the world. 

Coursera is a public benefit corporation and certified B Corp®. Our 2023 environmental, social, and governance (ESG) report is a continuation of our deep commitment to creating a positive impact on society through the power of education.

In this report, we share progress on several initiatives:

  • Released our most extensive Learner Outcomes Report to date, gathering insights from more than 55,000 learners across over 190 countries to understand the transformative impact of online learning in helping learners achieve their career and personal goals
  • Focused on expanding access through platform innovation like Coursera Coach, our Generative AI-powered virtual learning assistant, as well as our AI-powered translation initiative that delivered more than 4,000 courses, 600 Specializations, and 50 Professional Certificates in up to 18 languages for learners around the world
  • Monitored and minimized our environmental impact through our remote-first work model, including the reduction of scope 1 and 2 greenhouse gas emissions
  • Launched more than 50 new courses focused on sustainability and partnered with organizations like COP28 to expand global youth access to climate education 
  • Broadened the unique skill sets, diversity, and independent representation of our board with the appointment of Susan Muigai, who brings deep expertise in talent development, employee attraction and retention, and international markets

I am pleased with our progress, but it is increasingly clear that our mission and impact has never been more important. 

I have been a CEO for 25 years. During this time, I have witnessed several technological shifts. None has been more exciting and sweeping than the rise of Generative AI. The world has realized that this technology will transform every aspect of our lives. In the past, we didn’t have many educational tools to navigate seismic shifts as they unfolded. Thanks to online learning, we now have the means to rapidly disseminate knowledge that can transform threats into opportunities. 

We are in the very early stages of helping our learners, customers, and partners navigate this change, but our rapid expansion reflects and reinforces Coursera’s growing prominence as a global destination for learners seeking job-relevant skills and credentials, as well as institutions looking to upskill workers. More than 140 million learners have come to Coursera to advance their careers and improve their lives, and more than 1,300 businesses, governments, and academic institutions are using our platform to broaden access to educational and economic opportunities worldwide.

The Coursera community is creating a more accessible, affordable, and relevant system of higher education. Together with our partners, we are focused on fulfilling our mission and equipping the next generation with the education and opportunities they need to succeed in a rapidly evolving digital world. 

Jeff Maggioncalda

Jeff Maggioncalda
Chief Executive Officer, Coursera